Ingenico machine not printing

A settlement operation is used to close out the current batch of transactions and open a new batch. The closed batch is then submitted to your processor to begin the funding process. Your Ingenico terminal uses a Terminal Capture System (TCS), meaning it stores transactions throughout the day and sends batch totals of sales and refunds to the processor after the close of business. There are two settlement options.

• Manual Settlement: if your terminal is set to manually settle, press the green Enter [O] key and select Settlement from the main menu, then follow the prompts.
• Auto Settlement: if your terminal is set to automatically settle, it will automatically settle transactions in the current batch at a specific, predetermined time, within a 24-hour period. When configured, auto settlement begins any time after the set time occurs if there are transactions in the batch. Note: the terminal must be powered on for the Auto Settlement to occur.

At the end of every successful batch settlement, a settlement report automatically prints from your terminal. To change your settlement option, call the Help Desk at 1.888.886.8869. Follow the call menu promptings for Technical Assistance.